workforce

November 14, 2018

CUSTOMER EXPERIENCE

Modernization of the Workforce Experience Journey

To create a truly integrated work experience, make collaboration investments that continually align people, culture, technology, and organizational vision.

April 4, 2018

FINANCIAL SERVICES

Enabling your workforce can dramatically enhance your customer experience.

While I enjoyed the  incredible basketball played this year; what jumped out to me, was how much the NCAA has changed the fan experience. And the lessons we could draw from this and mirror to financial service firms.

March 14, 2018

EXECUTIVE PLATFORM

Digital Transformation Requires that Every Voice Be Heard

In preparation for Accenture’s International Women’s Day event, I reflected on the events in my life and career that led me to the session titled, “The Equality Advantage.”

Cisco Networking Academy to Partner in Cuba

Today, we are pleased to announce that Cisco will begin a new relationship with the Universidad de las Ciencias Informaticas (UCI) of Cuba, with the intention of bringing the Cisco Networking Academy program to UCI students.

Networking Academy Students Get Hands-On at Cisco Live

About ten years ago, Courtney Church was studying to be a personal trainer. Then she realized that “people didn’t want to work out, but they needed their computers fixed.” So she did a 180 on her career, spent 8 years with the Best Buy Geek Squad, then enrolled in a Cisco Networking Academy course at […]

April 21, 2014

EDUCATION

Recap: Recommendations for a Sound Technology Future

I recently sat down with Arvind Hickman of HR Magazine UK to discuss the skills gap in the technology sector. We talked about the challenges of filling the critical technology slots that business demands, particularly in developed countries, where the biggest gaps exist. Cisco has been proactive in surveying the global market, forecasting each country’s […]