customer experience

October 25, 2019

PARTNER

Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019

Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.

October 3, 2019

COLLABORATION

A Day in the Life of a Cisco CSM

The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.

September 17, 2019

PARTNER

Partnering for Transformational Outcomes

What do Tanzania and Customer Experience have in common? Matt parallels his family adventure with driving customer experience go-to-market for Cisco Partners.

August 26, 2019

EXECUTIVE PLATFORM

Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio

CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions.