Embrace Your Struggles
After growing up in two separate worlds and almost dropping out of college, Project Specialist Cris shares how he discovered Cisco and his true self.
From Vietnamese Refugee to Inventor
Tiffany P. shares her story of immigrating to the United States from Vietnam, and how she recently become a patent holder.
Automated Service Assurance at Microsecond Speed
Increasingly competitive enterprise service level agreements (SLAs) will require service providers to find and fix problems before customers notice.
Transform Customer Experiences and Network Efficiencies with NetOps Automation
Automating NetOps can help organizations address massive shifts toward digital transformation, managing multi-vendor and hybrid infrastructure and service request queues.
Two Digital Solutions That Simplify and Improve Customer Experience
Customers want to enjoy the value of our solutions without the complexities. So we need to make things easy for them by providing a simple digital end-to-end experience that eases their path to value and is tied to their business outcomes.
3 Things Service Providers MUST Do to Thrive During Tech Talent Shortages in the Post-Pandemic Marketplace
Amid "the great resignation" and in the waning stages of a global pandemic, service providers are faced with unique challenges and pressure to accelerate their transformation to next-generation technologies. Service Providers must be able to transform services, keep high reliability and train existing staff to bring to market next-generation technologies.