customer experience

February 5, 2020

COLLABORATION

Join our Live Webinar: Introducing Webex Contact Center Enterprise

Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.

January 27, 2020

CUSTOMER EXPERIENCE

Network automation: Get started the right way with Cisco CX

Like any significant transformation effort, automation must be grounded in a robust strategy. Read pitfalls to avoid and ways Cisco CX is here to help you achieve your network automation goals.

January 27, 2020

CUSTOMER EXPERIENCE

How to become a digital-transformation hero

Deliver both technology and business transformation at the same time. Let Cisco Customer Service (CX) show you how with a super power called Collaborative Intelligence.