customer experience
Camp Webex: Training our New CS Team Members to Help Customers Achieve More Than They Thought was Possible with Webex
At Cisco, we know that successful adoption of our services will help you transform your business, perhaps in ways you didn’t even know were possible.
Innovate at speed, with Cisco Business Architecture
Cisco Business Architects can help you innovate and drive digital transformation. We skip theory and focus on delivering business success, at speed.
CX Announcements at Partner Summit 2019
Sharing Customer Experience announcements from Cisco Partner Summit 2019!
Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019
Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.
A Day in the Life of a Cisco CSM
The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.
Cable Service Providers: You Have a New Game to Play. And You Have the Edge.
Learn about the big opportunities presented by low-latency and cable edge compute.
Partnering for Transformational Outcomes
What do Tanzania and Customer Experience have in common? Matt parallels his family adventure with driving customer experience go-to-market for Cisco Partners.
Don’t Let Your Contact Center Fall Into the Complexity Trap
Removing complexity from customer experience
Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio
CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions.