Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5
Cisco creates direct path to cloud and fuels contact center super agents with AI-powered capabilities
The Accidental Customer Success Manager: My Life Driving Adoption and Success with Webex Collaboration
Day in the Life of a Customer Success Manager helping customers reach their full collaboration potential.
Join our Live Webinar: Introducing Webex Contact Center Enterprise
Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.
Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences
Cisco’s AI-powered, data-driven customer experience management solution blends with contact center to improve customer experiences at every touchpoint in their journey.
Cisco Contact Center Portfolio: Revolutionizing Customer and Agent Experiences
Cisco’s AI-powered, data-driven capabilities fuel call center agents with context and feedback sentiment to improve customer experiences
Network automation: Get started the right way with Cisco CX
Like any significant transformation effort, automation must be grounded in a robust strategy. Read pitfalls to avoid and ways Cisco CX is here to help you achieve your network automation goals.
How to become a digital-transformation hero
Deliver both technology and business transformation at the same time. Let Cisco Customer Service (CX) show you how with a super power called Collaborative Intelligence.
Find Your Pathway to Success with Cisco CX at Cisco Live Barcelona
Monday marks the start of Cisco Live Barcelona and this year Cisco Customer Experience is showing up bigger and more connected than ever before. From the mainstage keynote to the 85+ CX-led sessions, there are over a hundred opportunities to engage with Cisco CX.
What do ‘Owning Your Edge’ and ‘Customer Experience’ have in common?
It’s not easy to be in the resell and network integration business. Let us help you understand and expand your edge.