customer experience

October 28, 2020

PARTNER

Reimagining Customer Experience: Seizing Our Opportunity Together, Today

Check out the latest updates from the Cisco Customer Experience team and see how the news coming out of Partner Summit Digital can help you grow and be more profitable.

September 29, 2020

CUSTOMER EXPERIENCE

Getting Back to the Human

“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.

September 22, 2020

CUSTOMER EXPERIENCE

Why SOAR Is a Compelling Proposition for Your IT Security

An emerging security operations and incident response approach, called Security Orchestration, Automation, and Response (SOAR), is rapidly gaining traction. In this article, we discuss the current state of SOAR and why it is touted as the future of IT security.

September 17, 2020

COLLABORATION

Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

This month, we’re introducing enhancements to Webex Experience Management that helps businesses understand their customer journeys across all touchpoints so they can make improvements resulting in higher customer satisfaction and lower churn.

September 2, 2020

CUSTOMER EXPERIENCE

When the crowds return, we’ll be ready!

While so many large-scale events have been put on pause during 2020, what hasn’t stopped is Cisco’s efforts to continue to innovate when talking about High-Density Wi-Fi.

August 24, 2020

CUSTOMER EXPERIENCE

Reimagine what’s possible for our customers and partners at Cisco IMPACT

At Cisco IMPACT, our entire global sales team, along with our Cisco executives and business leaders, come together to learn, strategize, celebrate, and innovate. Learn how Customer Experience is at the top of Cisco’s strategy re-imagining the possibilities for our customers and partners.

August 10, 2020

PARTNER

Superior Customer Experience and Reduced Business Risk with Cisco Managed Services

Cisco Managed Detection and Response (MDR) was designed with partners in mind. Exclusively available for partner resale, you can address the needs of your existing or new customers and achieve financial rewards and incentives.