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How Top Brands Create Customers for Life
Partner
Because the partner and customer experience (CX) is central to my role at Cisco, I’m always on the lookout for brands that get CX right – to learn from them…
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How Time2Give Connects the Customer Experience Strategy Team
Life At Cisco
Meet Cisco’s Customer Experience Team who focuses their giving back on personal values which helps to highlight diversity and form bonds within the team.
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What Customers Want: Three Ways to Measure the Voice of the Customer
Partner
To succeed in today’s competitive economy, addressing customers’ needs quickly, proactively and effectively isn’t just an option, it’s critical to business survival.
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You’re Not Alone in This New Era of Networking
Services
Intent-based networking introduces a network that understands what you need and makes it happen. Start building your intent-based network with Cisco DNA.
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Accelerating Customer Success with the Cisco Platinum Learning Library
Services
Cisco helps customers develop talent truly capable of addressing digital business transformation needs.
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Spring into Action in an Omnichannel World
Partner
By centralizing customer data, companies can better personalize the customer experience, simplify marketing workflows and grow long-term customer loyalty.
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Mid-Year Checkpoint: Three Customer Experience Strategies to Implement Now
Partner
When a vacation starts off bad, it can set the tone for the entire trip. Fortunately, that didn’t happen when my family kicked off our recent vacation in Paris. Because…
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Are You Cloud Native?
Services
In IT, the “next big thing” comes along fairly often. In the cloud, one particular “next big thing” has been in progress for a couple years now — cloud native
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Innovation Leaders: Always Learning
Innovation
Innovation leaders work together to explore new approaches to the old problem of sparking innovation in sometimes sluggish corporations.
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Enabling your workforce can dramatically enhance your customer experience.
Financial Services
While I enjoyed the incredible basketball played this year; what jumped out to me, was how much the NCAA has changed the fan experience. And the lessons we could draw from
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customer experience
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