customer experience

After growing up in two separate worlds and almost dropping out of college, Project Specialist Cris shares how he discovered Cisco and his true self.

Tiffany P. shares her story of immigrating to the United States from Vietnam, and how she recently become a patent holder.

Security Problem Manager Emmanuel shares his relocation story that took him from Mexico to Poland and how Cisco had his back during this time.

Increasingly competitive enterprise service level agreements (SLAs) will require service providers to find and fix problems before customers notice.

Automating NetOps can help organizations address massive shifts toward digital transformation, managing multi-vendor and hybrid infrastructure and service request queues.

Pelin S. is an Engineer on our Supply Chain team and shares her journey as a participant of Cisco's JUMP Women's Development Cohort.

Customers want to enjoy the value of our solutions without the complexities. So we need to make things easy for them by providing a simple digital end-to-end experience that eases their path to value and is tied to their business outcomes.

Amid "the great resignation" and in the waning stages of a global pandemic, service providers are faced with unique challenges and pressure to accelerate their transformation to next-generation technologies. Service Providers must be able to transform services, keep high reliability and train existing staff to bring to market next-generation technologies.

Director of Customer Experience, John S. shares his story of giving back to the city of Los Angeles with his family and learning what love can do.