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Accelerate GTM Transformation Using the Jobs to be Done Framework
SP360: Service Provider
Service providers (SPs) are in mid-transformation. No news there! SPs are: Adopting digital methodologies to iterate the commercialization process and speed time-to-market; Expanding their offer portfolios, moving up the…
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Why modern banks are (still) investing in brick-and-mortar branches
Financial Services
Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank doesn’t seem to be disappearing anytime soon.
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Italy: Where An Innovation Renaissance Continues to Flourish
Innovation
Even Leonardo de Vinci would be amazed by innovation in today’s Italy. From Venice to Rome and Milan to Naples, take an experiential tour of some of the world’s most
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The Right Technology? It’s Just the Start
Customer Experience
How to turn technology into business outcomes faster, with less risk and greater efficiency, so you get the results you envisioned.
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Meet the experts: Talking Retail
Retail and Hospitality
Retailers worldwide are in a race to transform their business to meet consumer expectations. It is a competition with digitally native brands and channels, where manufacturers can meet the customer…
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Episode 7: Global panel, brand authenticity & blockchain
Retail and Hospitality
Blockchain is a key solution for Retail IT, as retailers look to capitalize on consumers’ preference for brands that give them confidence in buying their products.
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Five Game-Changers for Mid-Market Businesses That Boldly Move to Cloud Calling
Collaboration
ISG report claims that moving to cloud operations saves companies an average of 38%1 As a mid-market business leader, one of the most important decisions you make is your approach…
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Episode 6: Global panel, AI & innovation
Retail and HospitalityOur global retail panel discusses how AI, in particular, is taking an increasingly large role within the context of retail IT innovation and within regional markets.
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Episode 5: Global panel, digitizing physical stores
Retail and HospitalityWhat does brick and mortar look like across the globe, as retailers are building their stores for the future? Part 1 of our global panel discussion looks at digital industry
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What SPs Need to Know About Customer Engagement for the Large Enterprise Buyer
SP360: Service Provider
Large enterprises are a complex beast. Merely mapping the buying process as well as the customer journey is not only complicated but also varies across different vertical segments and are…
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Digital transformation
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