#CiscoCX

September 9, 2021

CUSTOMER EXPERIENCE

Celebrating Our Customers’ Innovation

Dive into the inspiring stories of our most recent Cisco CX Customer Hero Award Winners. We celebrate them for the impact they have made on their companies and very own customers.

August 17, 2021

CUSTOMER EXPERIENCE

Four Security Best Practices for Today’s High-Risk Digital World

Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more infrastructure vulnerabilities than ever. Learn what you can do to reduce cyberthreats.

August 6, 2021

CUSTOMER EXPERIENCE

Revolutionizing Customer Engagement and Collaborative Development

Customers are facing challenges locating the information necessary for deployment, obtaining access to the right resources, and gaining visibility into their assets. Read how the CX Cloud Insights & Innovation team is addressing these challenges and revolutionizing customer engagement in the process.

July 28, 2021

CUSTOMER EXPERIENCE

Enabling Global Sporting Events: Top 5 Challenges

With one of the world’s largest sporting events on the horizon, get a behind-the-scenes look from one of Cisco’s Distinguished engineers on how they plan, implement, and overcome unique IT challenges enabling best-in-class live event digital experiences.

July 27, 2021

CUSTOMER EXPERIENCE

Avoiding the Consequences of Business Disruption

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

July 26, 2021

CUSTOMER EXPERIENCE

Opening the Digital Front Door to Healthcare

A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus areas of a digital front door strategy.

July 21, 2021

CUSTOMER EXPERIENCE

CX Cloud energizes large-scale digital transformation at Enel

A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.

June 21, 2021

CUSTOMER EXPERIENCE

CX Healthcare Practice Focuses on Post-COVID Telehealth

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.

June 14, 2021

CUSTOMER EXPERIENCE

Building Secure, Resilient IT to Move Your Business Forward

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.