#CiscoCX

November 15, 2019

PERSPECTIVES

Need your digital transformations to succeed? Start with an Adaptive Mindset  

Why do some transformations succeed and other fail? I read some research recently from PMI, Gartner and other sources saying that 71% of IT projects are failures — 19% are utter failures. Another survey found that 51% of digital transformation projects had stalled or been abandoned altogether. Clearly something is lacking in these initiatives. Is […]

October 15, 2019

CUSTOMER EXPERIENCE

5 Steps to Digital Transformation Success at Cisco Live Cancún

Every year IT’s best and brightest gather in Cancún to see the future at Cisco Live. Bookmark these 5 must-do activities, as you build out your event agenda this year!

September 3, 2019

CUSTOMER EXPERIENCE

The Power of Culture and Social Purpose in Making Transformations Successful

Great businesses are built by great teams. Read about purposeful leadership and check out five ways to create powerful workplace cultures.

August 7, 2019

PARTNER

Back to (school) basics for our partners with Cisco’s CX Portfolio

Cisco’s Customer Experience transformation is focused on our future portfolio. We are bringing our Partners along in that journey by investing resources to enable and enhance Partner sales support, tools and programs.