#CiscoCX

January 17, 2020

INSIDE CISCO IT

Cisco Customer Experience (CX) Portal: One Stop for Information and Services

Picture a shiny new switch, freshly connected to your network. How many interfaces will you use to monitor that switch over its lifetime? Consider all we do each day; checking software version for compliance, viewing alerts and telemetry data, running diagnostics, requesting support, signing up for courses through Cisco Learning Network, etc. It would be […]

November 15, 2019

PERSPECTIVES

Need your digital transformations to succeed? Start with an Adaptive Mindset  

Why do some transformations succeed and other fail? I read some research recently from PMI, Gartner and other sources saying that 71% of IT projects are failures — 19% are utter failures. Another survey found that 51% of digital transformation projects had stalled or been abandoned altogether. Clearly something is lacking in these initiatives. Is […]

October 15, 2019

CUSTOMER EXPERIENCE

5 Steps to Digital Transformation Success at Cisco Live Cancún

Every year IT’s best and brightest gather in Cancún to see the future at Cisco Live. Bookmark these 5 must-do activities, as you build out your event agenda this year!