digital

2 min read

Customers want to enjoy the value of our solutions without the complexities. So we need to make things easy for them by providing a simple digital end-to-end experience that eases their path to value and is tied to their business outcomes.

4 min read

Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.

2 min read

With mobile capabilities expanding day by day, retailers should capitalize on better experiences for their associates and customers. From sequencing meal orders based on proximity to a curbside pickup location, to suggesting new items for your shopping cart based on. weather conditions, we are scratching the surface on what's possible for making retail even more seamless than ever before.

1 min read

Our global retail panel discusses how AI, in particular, is taking an increasingly large role within the context of retail IT innovation and within regional markets.

3 min read

At Cisco Connect India, we discussed marketing to B2B technology buyers, the role of marketing in the buying process, and how to best engage customers via superior customer experience (CX).

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The trend will continue, and it’s important for everyone to understand that the lens through which we view data privacy has a major impact on business.

1 min read

Retail's digital model is being expedited by digital technologies, IoT capabilities and consumer expectations. Stakeholders from IT to Marketing ensure success by working together on digital strategies.

2 min read

Anything you can imagine related to IT will be at Cisco Live Orlando. That includes IT that transforms, connects, predicts, and enables. IT that is more robust, accessible, flexible, and mature.

2 min read

Michelle Chiantera shares three of her top takeaways from Marketing Velocity 2018, a week of challenging and empowering Cisco partner marketers.