digital

December 13, 2021

PARTNER

Two Digital Solutions That Simplify and Improve Customer Experience

2 min read

Customers want to enjoy the value of our solutions without the complexities. So we need to make things easy for them by providing a simple digital end-to-end experience that eases their path to value and is tied to their business outcomes.

December 8, 2020

CISCO SERVICES (CX)

Our Journey to Delivering the Best Customer Experience

4 min read

Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.

September 15, 2020

RETAIL & HOSPITALITY

Mobility in Retail – New Capabilities mean Better Experiences

2 min read

With mobile capabilities expanding day by day, retailers should capitalize on better experiences for their associates and customers. From sequencing meal orders based on proximity to a curbside pickup location, to suggesting new items for your shopping cart based on. weather conditions, we are scratching the surface on what's possible for making retail even more seamless than ever before.

Episode 6: Global panel, AI & innovation

1 min read

Our global retail panel discusses how AI, in particular, is taking an increasingly large role within the context of retail IT innovation and within regional markets.

March 20, 2019

PERSPECTIVES

Marketing That Matters: Customer insights drive improvements in B2B marketing and customer experience

3 min read

At Cisco Connect India, we discussed marketing to B2B technology buyers, the role of marketing in the buying process, and how to best engage customers via superior customer experience (CX).

December 6, 2018

SECURITY

Making Data Work for Businesses and Citizens with Data Curation and Sound Data Privacy Practices

1 min read

The trend will continue, and it’s important for everyone to understand that the lens through which we view data privacy has a major impact on business.

November 5, 2018

RETAIL & HOSPITALITY

Retail’s missing gap to a brighter and more sustainable future

1 min read

Retail's digital model is being expedited by digital technologies, IoT capabilities and consumer expectations. Stakeholders from IT to Marketing ensure success by working together on digital strategies.

Where the Sun Shines, Innovation Grows: Cisco Live Orlando

2 min read

Anything you can imagine related to IT will be at Cisco Live Orlando. That includes IT that transforms, connects, predicts, and enables. IT that is more robust, accessible, flexible, and mature.

June 1, 2018

PARTNER

Marketing for a New Era – Marketing Velocity Barcelona 2018

2 min read

Michelle Chiantera shares three of her top takeaways from Marketing Velocity 2018, a week of challenging and empowering Cisco partner marketers.