Our Journey to Delivering the Best Customer Experience
Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.
Mobility in Retail – New Capabilities mean Better Experiences
With mobile capabilities expanding day by day, retailers should capitalize on better experiences for their associates and customers. From sequencing meal orders based on proximity to a curbside pickup location, to suggesting new items for your shopping cart based on. weather conditions, we are scratching the surface on what's possible for making retail even more seamless than ever before.
Marketing That Matters: Customer insights drive improvements in B2B marketing and customer experience
At Cisco Connect India, we discussed marketing to B2B technology buyers, the role of marketing in the buying process, and how to best engage customers via superior customer experience (CX).
Making Data Work for Businesses and Citizens with Data Curation and Sound Data Privacy Practices
The trend will continue, and it’s important for everyone to understand that the lens through which we view data privacy has a major impact on business.
Retail’s missing gap to a brighter and more sustainable future
Retail's digital model is being expedited by digital technologies, IoT capabilities and consumer expectations. Stakeholders from IT to Marketing ensure success by working together on digital strategies.
Where the Sun Shines, Innovation Grows: Cisco Live Orlando
Anything you can imagine related to IT will be at Cisco Live Orlando. That includes IT that transforms, connects, predicts, and enables. IT that is more robust, accessible, flexible, and mature.
Marketing for a New Era – Marketing Velocity Barcelona 2018
Michelle Chiantera shares three of her top takeaways from Marketing Velocity 2018, a week of challenging and empowering Cisco partner marketers.