Agile

October 19, 2021

CUSTOMER EXPERIENCE

Keys to a Better CX: Security, Observability, and Flexibility

Cisco CX Business Critical Services understands the pressures you face to keep up with digital demand and has the strategy and expertise you need when transforming your infrastructure for a better customer experience.

October 12, 2021

CUSTOMER EXPERIENCE

The Secret to Superior Customer Experience

In today’s connected, fast-paced world, consumers and hybrid workers alike are hard-pressed for time. The success of a business is dependent on whether they can help deliver their product or service as quickly and securely as possible. Read the secret to superior customer experience.

August 17, 2021

CUSTOMER EXPERIENCE

Four Security Best Practices for Today’s High-Risk Digital World

Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more infrastructure vulnerabilities than ever. Learn what you can do to reduce cyberthreats.

July 27, 2021

CUSTOMER EXPERIENCE

Avoiding the Consequences of Business Disruption

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

The Cloud can be Simple, Agile, and Secure for Broadcasters

At a time when production from anywhere is a must, those that create, distribute, and secure content needed to pivot overnight, adopting new tech and workflows. This blog reviews the need to move to the cloud can provide agility and security for the new normal.

October 20, 2020

CUSTOMER EXPERIENCE

Software Development and Agile Can Be at Odds

CX is entering year two of a transformation that includes the adoption of Agile processes across a large global team. Agile is being mapped to business processes, engineering processes, and onwards. Though there are benefits, software development and Agile can be at odds.

November 12, 2019

INSIDE CISCO IT

Graduate perspective: Cisco may be large, but it operates like an agile startup

When I first joined the Cisco IT team in 2018 after graduating from university, I was eager to see how a large, global company like Cisco can efficiently develop and deliver solutions to its customers. I quickly discovered that while Cisco is big and complex, it operates very much like an agile startup, fueled by […]

October 2, 2019

INSIDE CISCO IT

Principles of Agile Infrastructure

Agile has long been considered an exclusive software paradigm. Now, here are 4 principles to bring agility to infrastructure organisations.

August 28, 2019

INSIDE CISCO IT

The Agility Quadrant

Can agility be delegated or outsourced? Or must it be cultivated by self and ingrained by leadership? Put your organization on the path to relentless improvement through continuous learning.