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Workforce Experience

November 14, 2018

CISCO CUSTOMER EXPERIENCE

Modernization of the Workforce Experience Journey

5 min read

To create a truly integrated work experience, make collaboration investments that continually align people, culture, technology, and organizational vision.

June 14, 2018

HEALTHCARE

Forget free lunch. This is the work perk healthcare professionals really want.

1 min read

Whether you're a clinician or an executive, the healthcare workforce experience can be equal parts rewarding and challenging. There's the changing regulations. A never-ending stream of patients with time-sensitive needs....

March 8, 2017

FINANCIAL SERVICES

Digital Disruption in Financial Services: A Surprising 1-2-3 Connection

2 min read

It’s not news that the financial services industry is being vigorously shaken by digital disruption. While this is true across industries, the wind gusts are particularly strong for financial companies. Financial Services (FSI ) firms are predominantly aiming their digital business initiatives at improving their customer experience. Yet, what about employee experience? Is it a […]

January 25, 2017

EDUCATION

Creating the Workforce of Digitization

2 min read

Digitization is changing every part of today’s enterprise. To take advantage of new business opportunities, organizations are moving quickly to design and deploy new technologies like cloud, mobility, analytics, the IoT and next-generation security. The challenge is finding the workforce skilled in these new, rapidly-evolving technologies. I recently wrote an article on these industry shifts […]

October 11, 2016

EDUCATION

Preparing the Future Australian Workforce for the Digital Economy

2 min read

Today, students need to be educated to solve problems, become social entrepreneurs and to think critically.

July 21, 2016

FINANCIAL SERVICES

Financial Services Gone Digital at Cisco Live 2016

1 min read

Kevin Spacey delivered an amazing keynote closing out Cisco Live 2016: “Today, the last words of my speech belong to Frank Underwood.”   Cisco Live this year was all about how digital is dramatically redefining business models. Digital is creating disruption for incumbents and opportunity for the disruptors. In today’s world, digital is about survival. […]

May 18, 2016

COLLABORATION

New Digital Business Models Fueled By People, Not Algorithms

1 min read

Workforce management is one of the most vexing challenges an organization faces. But it also presents one of the greatest opportunities. After all, people are our greatest assets. In fact, 64% of private sector digital value at stake is tied to people and connections. So, why are so many neglecting this rich arena of opportunity? […]

Librestream and GBM Improve Safety with Rapid Response in the Field

2 min read

Here’s a great story of how one of our oil and gas customers is making use of a sophisticated video collaboration solution in the field to accelerate response to issues and make significant improvements in safety and overall communication, especially in hazardous areas.