Cisco Customer Experience (CX)

I’ve never had the intention to join the technology industry, in fact, I had never even heard of Cisco up until a couple of months before I joined the company, and now it’s been 27 years since I first started! In the multiple career development sessions that I have been a part of at Cisco, there were some recurrent questions and themes addressed, this is how I would summarise them.

Cisco Live Melbourne is coming up next week. I can’t wait to spend time with Cisco customers and partners at this year’s event December 5-8, 2023.

With a dozen CX demos throughout Cisco Live Melbourne, let’s get you ready to explore and start accelerating your business outcomes.

Cisco Live Melbourne is right around the corner. I couldn’t be more excited to spend time with Cisco customers and partners at this energizing event December 5-8, 2023.

At Cisco we are creating more business value for our customers through customizing Cisco tools for our partners.

Between the World Mental Health Day and Movember, I had a chat with Mario Sebastian, VP at Cisco CX EMEA South. I really appreciated his authenticity sharing his journey.

Hispanic Heritage Month is a time for reflection. This year, I spent time thinking about what it truly means to be a Hispanic leader at Cisco.

Let’s see how Puntonet was able to transform its network to strengthen security, performance, and availability throughout Ecuador. Celebrate another Cisco Customer Story with me.

Personalization is critical to a guided customer experience. It helps build trust, foster relationships, and enables a deeper connection with customers.