Cisco Customer Experience (CX)

With one of the world’s largest sporting events on the horizon, get a behind-the-scenes look from one of Cisco’s Distinguished engineers on how they plan, implement, and overcome unique IT challenges enabling best-in-class live event digital experiences.

Businesses must become resilient, adaptive, and transformative to address the unprecedented change of today as well as evolve business priorities, strategies, and resources to thrive and accelerate growth for tomorrow. Learn how in this new blog.

A patient-centric digital front door strategy means providing healthcare access and support wherever the patient is. It can also unlock incremental revenue increases as much as 10% resulting from improved patient experiences. Read about the four focus areas of a digital front door strategy.

A conversation with global energy giant Enel Group, a company committed to transforming for a cleaner, more sustainable future with Cisco CX Cloud.

Explore, learn, and gain insights from our technical talent on key technology focus areas. Download white papers on automation, AI/ML, cloud, Cisco Secure Access Services Edge (SASE), 5G frameworks, DevSecOps, and more.

To help our customers adapt to the ever-shifting healthcare landscape, we’ve developed the CX Americas Healthcare Practice, a center of excellence for creating and delivering healthcare-specific solutions.

According to a report from ZDNet, there’s been a 400% increase in attacks on remote workers and a whopping 600% rise in cloud cyberattacks alone since 2020. The call for stronger IT security and resiliency is loud and clear, and Cisco Customer Experience (CX) is ready to answer.

While many aspects of security operations can be automated, the human element is still vital. In this blog, we discuss how automation and human intelligence should be combined for effective threat detection and response.

Read about the biggest cyber attacks of 2020. And learn how you can’t stop every threat, but you can mitigate damage with a zero-trust architecture.