Cisco Customer Experience (CX)

September 26, 2022

CUSTOMER EXPERIENCE

Get Ready to Rock with CX On Tour

International Customer Experience Day is coming, and at Cisco, customer experience is so important that we celebrate the entire week.

September 13, 2022

CUSTOMER EXPERIENCE

Cisco Business Critical Services Expands Scrum Services and Adds New Architecture in Latest Release

We are announcing new Cisco Business Critical Services product and feature enhancements. Learn how Cisco’s experts, technology, and automation can help you build resilient IT that drives growth, innovation, and powerful digital experiences.

September 6, 2022

CUSTOMER EXPERIENCE

Is the quest for exceptional digital experiences outpacing your IT resources and expertise?

Digital experiences are too complex to manage without the right IT strategy, execution, and resources, especially when it comes to full-stack observability. Fortunately, Cisco Business Critical Services can help.

August 30, 2022

WE ARE CISCO

CX From Sea Level to the Top of America: A Cisconian’s Journey

Customer Success Specialist Jeremy D. summited the highest mountain in the Americas, learning valuable personal and professional lessons along the way.

August 25, 2022

CUSTOMER EXPERIENCE

Powering Hybrid Work with Digital Agility

A reliable, secure, and agile network is crucial to successful hybrid work. Learn key strategies to power hybrid work and ignite innovation with improved connectivity, collaboration, and security.

August 4, 2022

PARTNER

Success Program Insights: Your digital guide to a better customer experience

Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.

Support Innovation: How Cisco TAC is transforming documentation and simplifying self-service

Cisco Support Services’ TAC is on a quest to improve self-service offerings, make information easier to find, and help you resolve issues without opening a case. To achieve this goal, we have refactored and remodeled the oldest but most heavily used type of intellectual capital: Documentation. 

July 26, 2022

CUSTOMER EXPERIENCE

Demand for data sovereignty is moving to local government

Today, the drive for “digital” public trust is changing IT priorities. Ever since the European Union issued the General Data Protection Regulation (GDPR) in 2016, a seismic shift has taken place globally toward the need for data sovereignty. Data sovereignty means that data are subject to the laws and regulations of the geographic location where […]