Cisco Customer Experience (CX)

Cisco has developed several Sales Plays to significantly enhance your ability to meet your customers’ digital business outcome needs, especially when you leverage the Cisco Customer Experience (CX) offers aligned with them.

Have you ever juggled technical debt reduction with feature development? Come join us in a discussion for a way to manage cleanup.

As the world becomes increasingly digital, how do we enable our partners to support customers with their digital transformation journey? BT, one of our first global partners to adopt the CX Lifecycle model, provides a shining example.

Steve Cox and I sat down with CX Guru Steve Walker to talk about overcoming barriers within a company to make customer experience programs more effective. Read what we discussed.

When the playbook is unwritten, the team becomes even more important. Excellence is not preferred, it’s expected. Here’s what 2020 taught us about the need for a differentiated customer experience.

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

Half of what college freshmen learn today will be superfluous when they graduate. We all have to transform. Here’s what Cisco has learned.

In unpredictable times, organizations that invest in resilient, adaptive, and transformative IT are in the best position to stay ahead of the unexpected. Learn about the keys to surviving and thriving in this new reality.

Recently, at Partner Summit Digital, where the theme was Future Ready, we had the opportunity to share our newest CX innovations and strategies in a virtual partner event unlike any other in Cisco’s history. Here are the important takeaways that demonstrate how Cisco is helping our partners get future ready.