Cisco Customer Experience (CX)

February 2, 2023

CUSTOMER EXPERIENCE

Partners, join CX at Cisco Live

Cisco CX partners, make sure to join us at Cisco Live EMEA in Amsterdam. Join our Partner Day as well to learn about how we are helping drive this Experiential economy through our Lifecycle Services.

January 31, 2023

CUSTOMER EXPERIENCE

Experience Enabled by Technology Turns Customers into Fans

There’s been a shift in B2B, where customers now expect B2C experience. They don’t want to feel a difference between the experiences they have on their personal devices and the apps they use for work. They want technology to be magically everywhere, but unobtrusive. It just needs to work without thinking about it.

January 24, 2023

CUSTOMER EXPERIENCE

Embrace Your Possible at Cisco Live Amsterdam

Take a look at what is coming up for Cisco Customer Experience (CX) at Cisco Live Amsterdam 2023. Find out how we are bringing the best of human and digital intelligence together to accelerate your business outcomes.

January 20, 2023

INNOVATION

See. Measure. Reduce. Building a sustainable practice with Cisco Customer Experience (CX)

Last fiscal year, Cisco set a goal to reach net zero across its value chain by 2040. As technical leads at Cisco, we share our thoughts on how CX can help our customers along their sustainability journey.

January 10, 2023

WE ARE CISCO

How Cisco and Hybrid Work Changed My Family’s Life

Success Programs Manager Mike R. always had his eye on Cisco but had no idea how much the company and hybrid work would change his family's life. Here, he shares how.

December 20, 2022

CUSTOMER EXPERIENCE

“Walking the Walk” — The Journey to a Customer-Driven CX Cloud

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

December 15, 2022

CUSTOMER EXPERIENCE

We Are the Experience: Innovation 101

Innovation and sustainability have become the buzzwords of the corporate world, and while they both sound intimidating, they can be quite simple. The Cisco BeLux Innovation Challenge winners prove that to be true.

December 15, 2022

CUSTOMER EXPERIENCE

Cisco CX rocks the house at Cisco Live

What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

December 8, 2022

CUSTOMER EXPERIENCE

Cisco Community: Smarter, More Connected Digital Experiences

As a central part to Customer Experience, Cisco Community has been reimagined to bring community members a more connected digital experience and an enhanced go-to destination; enabling them to achieve their own definition of success - by addressing their most pressing post-purchase needs.