Cisco Customer Experience (CX)

International Customer Experience Day is coming, and at Cisco, customer experience is so important that we celebrate the entire week.

We are announcing new Cisco Business Critical Services product and feature enhancements. Learn how Cisco’s experts, technology, and automation can help you build resilient IT that drives growth, innovation, and powerful digital experiences.

Digital experiences are too complex to manage without the right IT strategy, execution, and resources, especially when it comes to full-stack observability. Fortunately, Cisco Business Critical Services can help.

Customer Success Specialist Jeremy D. summited the highest mountain in the Americas, learning valuable personal and professional lessons along the way.

A reliable, secure, and agile network is crucial to successful hybrid work. Learn key strategies to power hybrid work and ignite innovation with improved connectivity, collaboration, and security.

Cisco Lifecycle Advantage is a leading customer experience management program for partners that uses insights and automation to drive retention and growth.

Cisco Support Services’ TAC is on a quest to improve self-service offerings, make information easier to find, and help you resolve issues without opening a case. To achieve this goal, we have refactored and remodeled the oldest but most heavily used type of intellectual capital: Documentation. 

Today, the drive for “digital” public trust is changing IT priorities. Ever since the European Union issued the General Data Protection Regulation (GDPR) in 2016, a seismic shift has taken place globally toward the need for data sovereignty. Data sovereignty means that data are subject to the laws and regulations of the geographic location where […]

Security Problem Manager Emmanuel shares his relocation story that took him from Mexico to Poland and how Cisco had his back during this time.