contact center

October 17, 2019

PARTNER

A Call Center with more Bang for your Buck

When Mcredit, a Vietnamese financial center, was struggling to keep their call center running efficiently to tend to customers, find out how our Partner Base Business Solutions answered their call.

September 26, 2019

PARTNER

Cisco Delivers a Full Suite of Enterprise-class Services to Enable Collaboration Without Compromise

Last week, I had the opportunity to spend quality time with partners, customers and Cisco sellers at our 10th Annual Contact Center Summit.

September 9, 2019

COLLABORATION

The Artificial Intelligence Journey in Contact Centers

See how the partnership with Cisco and Google unleashes all the power of Artificial Intelligence (AI) into a modern customer care architecture.