Vinod Muthukrishnan

Chief Evangelist

Cisco Contact Center

Vinod Muthukrishnan is the Chief Evangelist of Cisco’s Contact Center business unit. In this role, Vinod leads all go-to-market activities, including strategic communications, marketing and partner & sales enablement. He was previously Co-Founder/CEO of CloudCherry, a customer experience management company, which was acquired by Cisco in October 2019. Prior to that he spent seven years at sea as a First Officer before running Global Sales at Market Simplified. Based in the Bay Area, Vinod enjoys cricket and expanding his library of leadership and P.G. Wodehouse books.


January 30, 2020


Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences

3 min read

Cisco’s AI-powered, data-driven customer experience management solution blends with contact center to improve customer experiences at every touchpoint in their journey.