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Vinod Muthukrishnan

Chief Evangelist

Cisco Contact Center

Vinod Muthukrishnan is the Chief Evangelist of Cisco’s Contact Center business unit. In this role, Vinod leads all go-to-market activities, including strategic communications, marketing and partner & sales enablement. He was previously Co-Founder/CEO of CloudCherry, a customer experience management company, which was acquired by Cisco in October 2019. Prior to that he spent seven years at sea as a First Officer before running Global Sales at Market Simplified. Based in the Bay Area, Vinod enjoys cricket and expanding his library of leadership and P.G. Wodehouse books.

Articles

September 3, 2020

COLLABORATION

Future of Work Webinar with Guest Forrester Research: Demystifying the Contact Center’s Role in CX

2 min read

Guest Forrester Research and Cisco Contact Center explore the relationship between CX and customer service to create customer-centricity and customer experience success

May 13, 2020

COLLABORATION

Join our Webinar: Cisco and Selligent Deliver a Complete View of Customer Experience

2 min read

ZK Research, Cisco, and Selligent discuss how companies can proactively improve customer experiences by having full visibility into all aspects of the customer journey.

February 21, 2020

COLLABORATION

Join Our Webinar on the Future of Customer Experience: Five Predictions

1 min read

Cisco shares its vision of customer experience and the critical role of the contact center in driving loyalty and competitive differentiation.

January 30, 2020

2

COLLABORATION

Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences

3 min read

Cisco’s AI-powered, data-driven customer experience management solution blends with contact center to improve customer experiences at every touchpoint in their journey.