collaboration

September 29, 2020

COLLABORATION

Cisco Webex Earns TrustRadius Tech Cares Award for Service and Compassion in 2020

TrustRadius has awarded Webex with the 2020 Tech Cares Award for going above and beyond to support their clients and communities in the face of the global crisis.

September 17, 2020

INNOVATION

Creating Intelligent Customer Experiences: A Conversation with Kustomer and ActionIQ

Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.

August 26, 2020

HEALTHCARE

Georgia Department of Public Health: Keeping Doctors and Patients Connected

Georgia Department of Public Health (DPH) needed a way to continue critical healthcare services without in-person visits when the pandemic hit. Webex was the answer.

August 25, 2020

EXECUTIVE PLATFORM

Cisco to Acquire Noise Removal Technology Leader, BabbleLabs: Enabling Webex Video Meetings Anywhere Without Distraction

Cisco will bring BabbleLabs' native noise removal capability to our Webex collaboration portfolio. BabbleLabs is at the forefront of using advanced AI techniques to distinguish human speech from any unwanted noise. That means vacuums, sirens and other distracting noises are silenced and your voice comes through clearly.

August 17, 2020

COLLABORATION

Virtual Political Debates Set Up in Just 2 Weeks with Webex

Next in the Customer Story blog series, see how the Webex platform delivered in hosting thousands of viewers, created an interactive environment while maintaining high security and control for political debates.

August 13, 2020

CUSTOMER EXPERIENCE

Looking For IT Expertise? Start With These 3 Criteria

IT departments are more important than ever to business, but they’re also stretched for resources. Thankfully, there’s a solution. Here are three tips on how to choose the right IT vendor, who’ll help you achieve higher performance so you can confidently accelerate transformation goals.

July 31, 2020

FINANCIAL SERVICES

New (fiscal) year, new world in financial services

Happy new year! – well at least here at Cisco. As Cisco embarks on Fiscal Year ‘21, we take a deep breath and reflect on the last 12 months. Looking back over this past year, the world has changed more than any of us could have predicted.  Long-awaited summer trips have been replaced with staycations, […]

July 15, 2020

CUSTOMER EXPERIENCE

How to Invest in a Resilient Remote Workforce

As the world goes through extraordinary change, the rapid shift to remote work is revolutionizing how businesses compete. Learn how to strengthen your organization’s capacity to work remotely, and improve your long-term business resiliency.