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reduced costs

February 5, 2020

1

COLLABORATION

Massimiliano Caranzano

Artificial Intelligence and the Future of Cisco Contact Centers

See how Cisco is expanding its partnership with Google Cloud to bring CCAI-enabled capabilities (such as conversational IVR, chatbots and agent assist) to its contact center portfolio.

Tags

  • #CiscoCX
  • #CLEUR
  • #contactcenter
  • Artificial Intelligence (AI)
  • Call Center
  • call center management
  • call center software
  • CCaaS
  • cisco call center
  • cisco cloud contact center
  • Cisco Cognitive Contact Centers
  • Cisco Customer Experience (CX)
  • cisco customer service
  • Cisco Live
  • Cisco Live Barcelona
  • cloud contact center
  • contact center
  • contact center platform
  • contact center solutions
  • customer and agent experience
  • customer journey
  • customer service software
  • enterprise call center
  • go-to-market
  • natural language understanding (NLU)
  • reduced costs
  • virtual call center
  • workforce management

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