Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.
The Artificial Intelligence Journey in Contact Centers
See how the partnership with Cisco and Google unleashes all the power of Artificial Intelligence (AI) into a modern customer care architecture.
Web & Mobile On-prem Solution Maximizes Customer Experience
Customer Journey Solutions for communication via websites, chat, and mobile applications on smartphones are increasingly important to reaching business objectives.