Bringing Cloud Services to On-Premises Contact Centers
Whether you’re an IT admin or a contact center agent, we’ve added benefits to make your job easier and enhance the way your on-premises contact center operates.
Nayankumar Vaghela
Director - Product Management
Contact Center Business Unit
Articles
Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5
Cisco creates direct path to cloud and fuels contact center super agents with AI-powered capabilities
Small Business – Make it Big with Positive Customer Experience
Last week, I had an opportunity to attend an event for small and medium-sized businesses. It was an amazing experience. The business leaders there shared a passion for their solutions and a desire to take their companies to the next level and “make it big”. In a technology-enabled world, the features and functionalities of a […]