cloud calling

Five Game-Changers for Mid-Market Businesses That Boldly Move to Cloud Calling

ISG report claims that moving to cloud operations saves companies an average of 38%1 As a mid-market business leader, one of the most important decisions you make is your approach…

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How to Get On the Road to Cloud Calling Success

A Road to Somewhere Taking your business to a cloud calling model can sometimes feel like starting out on a long, cross-country drive without a map, nor a clear destination,…

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What SPs Need to Know About Customer Engagement for the Large Enterprise Buyer

Large enterprises are a complex beast. Merely mapping the buying process as well as the customer journey is not only complicated but also varies across different vertical segments and are…

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Winning Over the Midmarket Buyers – 3 Customer Engagement Tips

Nowadays, customer engagement is almost synonymous with digital engagement. While there’s some truth to this (and one of the reasons why Cisco recently launched the Digital Accelerator for Service…

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Small Business Buyers Over-Index on Digital Journeys

While most of the customer journey for SMBs occurs online nowadays, it’s not digitally exclusive. Here are tips to ensure successful customer engagement at every interaction throughout the buying journey.

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Cisco BroadWorks Release 23 Helps Service Providers Improve Operational Efficiencies

Cisco BroadWorks release 23 significantly reduces operational challenges for service providers. There are several enhancements to the platform and components that improves security and user experience.

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Cisco Unveils “What’s Next” at Connections 2018

The past year has been very strong. We remained focused on execution and business results even as we worked on the integration within Cisco and developing new offers. This is

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