artificial intelligence

AI is everywhere—but what is real and what’s just hype? We will dig into how AI can be used today (and in the future) in networking.

See how Cisco is expanding its partnership with Google Cloud to bring CCAI-enabled capabilities (such as conversational IVR, chatbots and agent assist) to its contact center portfolio.

Having acquired Voicea last September, we’ve been fast at work integrating their automated speech recognition engine into Webex Meetings to make your meetings as frictionless and effective as possible.

AI is transforming traditional call centers into Cognitive Call Centers by transforming today's multilanguage challenges and making translation between languages a cinch.

See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.

As we saw in my last blog the network plays a key role in defending critical infrastructure and IoT. The devices that we are connecting drive our business, enabling us to make smarter decisions and gain greater efficiency through digitization. But how do we ensure the connected devices are acting as intended?

Cisco Webex HaaS invites you to look at your device investments differently. Cisco Webex Hardware as a Service - A Simple Way to Pay

Techno-Conservation, a new coined term that establishes an intersection between technology and conservation, is also a purpose-led action that strengthen our shared values on how we make a sustainable impact. Cisco's innovation programs, resources and technology aim to combine a multidisciplinary approach in applying technology towards solving the biggest challenges affecting our planet and all its inhabitants, by co-innovating and creating an effective technology that protects our ecosystems and species.

The discourse about AI is too often focused on the negatives. Did you know Australians are already getting essential medicines delivered directly to their doorstep via these amazing machines?