Cisco Contact Center
Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions
This month, we’re introducing enhancements to Webex Experience Management that helps businesses understand their customer journeys across all touchpoints so they can make improvements resulting in higher customer satisfaction and lower churn.
Join our Webinar: Transforming the Contact Center with Artificial Intelligence
Cisco, Quantiphi, and Google Cloud present the benefits and opportunities of using AI in the contact center to improve agent and customer experiences.
Future of Work Webinar with Guest Forrester Research: Demystifying the Contact Center’s Role in CX
Guest Forrester Research and Cisco Contact Center explore the relationship between CX and customer service to create customer-centricity and customer experience success
Join our Webinar: Cisco and Selligent Deliver a Complete View of Customer Experience
ZK Research, Cisco, and Selligent discuss how companies can proactively improve customer experiences by having full visibility into all aspects of the customer journey.
Join Our Webinar on the Future of Customer Experience: Five Predictions
Cisco shares its vision of customer experience and the critical role of the contact center in driving loyalty and competitive differentiation.
Introducing Webex Contact Center Enterprise [Webinar]
Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.
Branching Out to New Bank Accounts Online
As smartphones spread across Indonesia, Bank Central Asia wanted to utilize technology to create new bank accounts - Cisco Partner Mastersystem Informa made it happen.
Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud
Powerful and practical steps to cloud contact center
Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.