Cisco Contact Center

September 17, 2020

COLLABORATION

Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

This month, we’re introducing enhancements to Webex Experience Management that helps businesses understand their customer journeys across all touchpoints so they can make improvements resulting in higher customer satisfaction and lower churn.

February 5, 2020

COLLABORATION

Introducing Webex Contact Center Enterprise [Webinar]

Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.