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Cloud contact center benefits

January 8, 2020

2

COLLABORATION

Zack Taylor

Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud

Powerful and practical steps to cloud contact center

Tags

  • #contactcenter
  • #WebexCalling
  • Call Center
  • call center management
  • call center software
  • CCaaS
  • cisco call center
  • cisco cloud contact center
  • Cisco Contact Center
  • cisco customer service
  • cloud
  • cloud calling
  • cloud contact center
  • Cloud contact center benefits
  • collaboration
  • contact center
  • contact center as a service
  • contact center platform
  • contact center solutions
  • customer journey
  • customer service software
  • enterprise call center
  • on-premise call center to the cloud
  • virtual call center
  • workforce management

September 18, 2019

1

COLLABORATION

Vasili Triant

Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center

Cisco unveils enhancements to its cloud-based Webex Contact Center solution, improving agent and customer experiences.

Tags

  • #CCSummit2019
  • #contactcenter
  • Cisco Contact Center
  • Cisco Webex Calling
  • cloud
  • Cloud contact center benefits
  • collaboration
  • contact center as a service
  • contact center software
  • Featured
  • ivr self-service best practices

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