Cisco Cognitive Contact Centers
Artificial Intelligence and the Future of Cisco Contact Centers
1 min read
See how Cisco is expanding its partnership with Google Cloud to bring CCAI-enabled capabilities (such as conversational IVR, chatbots and agent assist) to its contact center portfolio.
Artificial Intelligence Translational Services Use Cases in Cisco Contact Centers
3 min read
AI is transforming traditional call centers into Cognitive Call Centers by transforming today's multilanguage challenges and making translation between languages a cinch.
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