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February 18, 2020

2

COLLABORATION

Nayankumar Vaghela

Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5

Cisco creates direct path to cloud and fuels contact center super agents with AI-powered capabilities

Tags

  • #contactcenter
  • Call Center
  • call center management
  • call center software
  • CCaaS
  • cisco call center
  • cisco cloud contact center
  • cisco customer service
  • cloud contact center
  • contact center
  • contact center platform
  • contact center solutions
  • customer experience
  • customer journey
  • customer service software
  • enterprise call center
  • text-to-speech
  • virtual call center
  • workforce management

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