All-Star Acceleration – Experts Look at What’s Next for Contact Center Technology
Cisco partnered with Gartner Research to create a set of deep insights that will accelerate development of the next generation contact center.
Riding Along On 262% ROI: Forrester Webex Contact Center TEI
Forrester Consulting conducted a Total Economic Impact™(TEI) study to determine the cost savings and business benefits enabled by Cisco Webex Contact Center.
Cloud Has Arrived: When A Noun Becomes A Verb
Cloud Contact Center emerges strong with new need to adapt quickly to market and customer demands
Cisco is Identified as a Leader in Aragon’s Globe for Intelligent Contact Center 2020
Cisco Contact Center noted for focus on AI, flexible cloud, and UCC capabilities, among other features by industry analyst firm Aragon Research
Introducing Webex Contact Center Enterprise [Webinar]
Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.
Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud
Powerful and practical steps to cloud contact center