December 9, 2020


What’s so NEW about the All New Webex?

7 min read

Here are just some of the newest features designed to bring more engaging, intelligent, and, most of all, inclusive experiences to you.

January 30, 2020


Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences

3 min read

Cisco’s AI-powered, data-driven customer experience management solution blends with contact center to improve customer experiences at every touchpoint in their journey.

January 29, 2020


Turning Talk into Action: Bringing Voice Intelligence into Webex Meetings

3 min read

Having acquired Voicea last September, we’ve been fast at work integrating their automated speech recognition engine into Webex Meetings to make your meetings as frictionless and effective as possible.

January 14, 2020


2019 – What a Year for Cisco Collaboration!

2 min read

See some of the wonderful things our team worked on in 2019 to advance collaboration technology and help customers leverage its power!