customer experience

February 5, 2020

COLLABORATION

Introducing Webex Contact Center Enterprise [Webinar]

Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.

January 27, 2020

CUSTOMER EXPERIENCE

Network automation: Get started the right way with Cisco CX

Like any significant transformation effort, automation must be grounded in a robust strategy. Read pitfalls to avoid and ways Cisco CX is here to help you achieve your network automation goals.

January 27, 2020

CUSTOMER EXPERIENCE

How to become a digital-transformation hero

Deliver both technology and business transformation at the same time. Let Cisco Customer Service (CX) show you how with a super power called Collaborative Intelligence.

January 24, 2020

CUSTOMER EXPERIENCE

Find Your Pathway to Success with Cisco CX at Cisco Live Barcelona

Monday marks the start of Cisco Live Barcelona and this year Cisco Customer Experience is showing up bigger and more connected than ever before. From the mainstage keynote to the 85+ CX-led sessions, there are over a hundred opportunities to engage with Cisco CX.

January 13, 2020

PARTNER

What do ‘Owning Your Edge’ and ‘Customer Experience’ have in common?

It’s not easy to be in the resell and network integration business. Let us help you understand and expand your edge.

January 6, 2020

PARTNER

Doubling down on Cisco Customer Experience with our partners!

Read through some "cliff notes" from our recent Cisco Partner Summit to see how Cisco's CX lifecycle strategy impacts our partners across three areas of focus: Monetize, Operationalize and Organize.