Customer Experience

2 min read

Security Problem Manager Emmanuel shares his relocation story that took him from Mexico to Poland and how Cisco had his back during this time.

2 min read

Increasingly competitive enterprise service level agreements (SLAs) will require service providers to find and fix problems before customers notice.

4 min read

Pelin S. is an Engineer on our Supply Chain team and shares her journey as a participant of Cisco's JUMP Women's Development Cohort.

2 min read

Customers want to enjoy the value of our solutions without the complexities. So we need to make things easy for them by providing a simple digital end-to-end experience that eases their path to value and is tied to their business outcomes.

4 min read

Director of Customer Experience, John S. shares his story of giving back to the city of Los Angeles with his family and learning what love can do.

4 min read

Account Manager, Kristen T. shares her story about how 3 best friends who played softball in high school, now all work at Cisco!

3 min read

With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

2 min read

Introducing Cisco Solution Support: One single contract to consolidate all of our support services — including Smart Net Total Care for hardware support, Cisco CX Software Support, and third-party support for our Alliance Partner Products.

3 min read

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.