Retail and Hospitality
The Future of CX for retailers: Improving CX across the entire customer journey
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
NRF Converge Key Takeaways
The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.
Sports & Entertainment – The Fandom of the Future
With revenue having plummeted in 2020, sports clubs aren’t poised to simply make a comeback to pre-pandemic levels. Some forward-looking organizations are preparing for explosive, mind-boggling growth.
Sports & Entertainment – Change Marches On
In all industries, there are inflection points where suddenly, things accelerate. Right now, that is happening in the sports and entertainment industry.
Three Steps to Enable a Secure Remote Workforce in Retail
Remote work is here to stay. Are you doing it right? Supercharge your retail operations with reliable, secure access for a remote workforce. Protect internal retail systems, secure financial and customer data, while delivering better experiences for your end customers no matter how they choose to shop.
NRF 2021 Key Takeaways
Leadership, forward-looking growth, new business models, customer experience, operations and talent were major themes from NRF. Here's how Cisco is enabling retailers to thrive in all 6 areas with digital solutions and network management.
Retail in the Americas, NRF 2021
It is with the right digital solutions and reliable network infrastructure that we are seeing remarkable resilience from our retail customers. Here are the innovation areas that are propelling retailers into 2021, as discussed at NRF's virtual event.