Retail and Hospitality
Sustainability in Retail
Retail organizations are developing strategies for more sustainable products and operations: reducing environmental impact by building more efficient stores and facilities, using electric vehicles in supply-chain and fulfillment operations, choosing sustainable packaging, and implementing more efficient processes across their operations. By using technology to give better visibility into their operations, retailers can monitor the impact these initiatives have on their sustainability goals. Technology can also help them identify even more ways to reduce energy consumption and provide better service to customers.
Why ESLs fuel the imagination of retailers looking to transform digitally
Electronic shelf labels (ESLs) allow retail administrators to dynamically control prices of items in their stores, offer deals, and even act as beacons for customers looking for specific items in large stores - eliminating the chance of human error and paving the way for better retail experiences.
Equipping and Empowering Retail Associates During the Holiday Season
As we find ourselves at the peak of the holiday shopping season, retailers have found ways to navigate numerous obstacles including supply chain disruptions, fluctuating consumer behaviors and continued challenges due to COVID-19.
Data-driven Decision Making in Retail
Leveraging technology in the retail environment elevates the store’s capabilities in new, profound ways.
Rich messaging: the channels retailers must buy into to make their brands stand out
The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.
Digital Transformation in Retail: Enabling seamless performance with AppDynamics
For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.
The Future of CX for retailers: Improving CX across the entire customer journey
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
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