Jose Salazar

2 min read

Introducing Cisco Solution Support: One single contract to consolidate all of our support services — including Smart Net Total Care for hardware support, Cisco CX Software Support, and third-party support for our Alliance Partner Products.

2 min read

Today, Cisco partners have more customer data and insights to help them identify and capture services opportunities, accelerate customer outcomes, and provide greater value. This leads to happier customers with a greater propensity to buy more products and services, further leading to increased revenue for partners and greater Cisco rebates and incentives.

3 min read

Cisco understands that not all partners have the same focus areas or business models. They may be at different stages in developing new technologies, architectures, and solution portfolios. That’s why Cisco offers a range of services to support partners, regardless of where they are in their journey.

3 min read

Learn more about how we engage with our customers and support them through their customer experience journey.