Customer Behavior in Retail
Personalization of a shopping experience can drive a 40% larger basket. But, how can retailers better understand their customers, particularly in-store, in order to personalize the experience? Our Cisco solutions make it possible.
Retail, Financial Services, and Sports, Media, and Entertainment Sessions at Cisco Live 2022
Cisco Live 2022 is the place where the best and the brightest minds in IT come to learn. The event delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital sessions, as well as on-demand education.
Loss Prevention & Fraud Detection in Retail
Over 50% of asset protection executives state that they plan to invest in LP technology. Being able to identify loss as it happens allows retailers to take action and appropriately respond to it. It allows them to prevent losses and improve inventory accuracy.
Automation in Retail
Opportunities for using automation in retail operations are limitless. As retailers evaluate these opportunities, they need to consider the types of work that can be automated, which improvements can be realized, the capabilities and limitations of technology, and the effort required to implement automated capabilities.
Contactless payment, fulfillment and transaction options give consumers safe and convenient ways to shop and receive products while providing retailers new ways to develop brand loyalty, increase share of their customers’ wallets, and reduce costs.
Where You Purchase Matters
Co-authored with Al Palladin Given the state of the global supply chain, where you choose to purchase matters more than ever. This is crucial for all industries from government to healthcare to financial services. We want to ensure government agencies, hospitals, or banks, as examples, have the peace of mind knowing they’re purchasing genuine Cisco […]
Associate Experience in Retail
The tight labor market is forcing retailers to completely rethink the employee experience. Much like customers who now expect a seamless, digital experience when shopping, retail associates expect and demand the same kind of digital experiences in their interactions with their employers.
Sustainability in Retail
Retail organizations are developing strategies for more sustainable products and operations: reducing environmental impact by building more efficient stores and facilities, using electric vehicles in supply-chain and fulfillment operations, choosing sustainable packaging, and implementing more efficient processes across their operations. By using technology to give better visibility into their operations, retailers can monitor the impact these initiatives have on their sustainability goals. Technology can also help them identify even more ways to reduce energy consumption and provide better service to customers.
Why ESLs fuel the imagination of retailers looking to transform digitally
Electronic shelf labels (ESLs) allow retail administrators to dynamically control prices of items in their stores, offer deals, and even act as beacons for customers looking for specific items in large stores - eliminating the chance of human error and paving the way for better retail experiences.