#Retail

Retail organizations are developing strategies for more sustainable products and operations: reducing environmental impact by building more efficient stores and facilities, using electric vehicles in supply-chain and fulfillment operations, choosing sustainable packaging, and implementing more efficient processes across their operations. By using technology to give better visibility into their operations, retailers can monitor the impact these initiatives have on their sustainability goals. Technology can also help them identify even more ways to reduce energy consumption and provide better service to customers.

Electronic shelf labels (ESLs) allow retail administrators to dynamically control prices of items in their stores, offer deals, and even act as beacons for customers looking for specific items in large stores - eliminating the chance of human error and paving the way for better retail experiences.

Leveraging technology in the retail environment elevates the store’s capabilities in new, profound ways.

The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.

For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.

With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.

Here’s what you need to do and what you need to know regarding Cisco at NRF Retail Converge.

Get ready to TURN IT UP at our all-digital Cisco Live 2021. We’re excited for the creative experiences, impactful speakers, and thought-provoking sessions slated globally March 31st - April 1st. And join us for our engaging industry sessions across financial services and retail.