#Retail

The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.

For retailers, digital transformation is not a choice, as it is crucial to not only modernize but also identify and address customer-impacting issues immediately.

With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.

Here’s what you need to do and what you need to know regarding Cisco at NRF Retail Converge.

Get ready to TURN IT UP at our all-digital Cisco Live 2021. We’re excited for the creative experiences, impactful speakers, and thought-provoking sessions slated globally March 31st - April 1st. And join us for our engaging industry sessions across financial services and retail.

Remote work is here to stay. Are you doing it right? Supercharge your retail operations with reliable, secure access for a remote workforce. Protect internal retail systems, secure financial and customer data, while delivering better experiences for your end customers no matter how they choose to shop.

The world of retail has experienced a massive shift in recent years to a hybrid model of online and in-store activities. To not only survive but thrive, retailers are investing to reimagine the customer experience, and to do that they must have a network they can rely on.

Leadership, forward-looking growth, new business models, customer experience, operations and talent were major themes from NRF. Here's how Cisco is enabling retailers to thrive in all 6 areas with digital solutions and network management.