The Future of CX for retailers: Improving CX across the entire customer journey
With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.
NRF Converge Key Takeaways
The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.
Consumer Sessions at CISCO Live 2021
Get ready to TURN IT UP at our all-digital Cisco Live 2021. We’re excited for the creative experiences, impactful speakers, and thought-provoking sessions slated globally March 31st - April 1st. And join us for our engaging industry sessions across financial services and retail.
Three Steps to Enable a Secure Remote Workforce in Retail
Remote work is here to stay. Are you doing it right? Supercharge your retail operations with reliable, secure access for a remote workforce. Protect internal retail systems, secure financial and customer data, while delivering better experiences for your end customers no matter how they choose to shop.
Advanced networking paving the way for advanced retail
The world of retail has experienced a massive shift in recent years to a hybrid model of online and in-store activities. To not only survive but thrive, retailers are investing to reimagine the customer experience, and to do that they must have a network they can rely on.
NRF 2021 Key Takeaways
Leadership, forward-looking growth, new business models, customer experience, operations and talent were major themes from NRF. Here's how Cisco is enabling retailers to thrive in all 6 areas with digital solutions and network management.
Retail in the Americas, NRF 2021
It is with the right digital solutions and reliable network infrastructure that we are seeing remarkable resilience from our retail customers. Here are the innovation areas that are propelling retailers into 2021, as discussed at NRF's virtual event.