success hub

July 8, 2021


Drive adoption and revenue by leveraging Solution Support

Introducing Cisco Solution Support: One single contract to consolidate all of our support services — including Smart Net Total Care for hardware support, Cisco CX Software Support, and third-party support for our Alliance Partner Products.

March 1, 2019


Concrete examples of “Transform,” anyone?

There are many key programs and enablement offers from Cisco to help you transform. Learn more about Cisco Digital Navigator.

February 7, 2019


Great Customer Experience, our promise to partners and customers

Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.

August 26, 2016


2 Simple Ways to Better Serve Your Customers

Turn off email alerts. Only accept meetings with an agenda. Take a morning to catch up after vacation. So simple yet so daunting. Serving our customers can feel the same way. We know what we should do but putting it into practice feels like the day after vacation (good intention to start your day right […]

August 11, 2016


Why I only buy Acura (and how it’s relevant to your sales and support strategy)

I bought my first Acura for two reasons: it was a good price and I trusted the seller. What made me fall in love with my Acura – and become a die hard loyalist to the brand – has absolutely nothing to do with the price, the sales guy, or any other practical reason one […]