Innovate at speed, with Cisco Business Architecture
Cisco Business Architects can help you innovate and drive digital transformation. We skip theory and focus on delivering business success, at speed.
CX Announcements at Partner Summit 2019
Sharing Customer Experience announcements from Cisco Partner Summit 2019!
Together We Win with CX lifecycle: Cisco Customer Experience at Partner Summit 2019
Only Cisco's CX lifecycle approach, insights and recommendations, and digital connections, will help partners modernize and monetize their services. Get more detail in Denny's latest blog.
A Day in the Life of a Cisco CSM
The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and can impact a customer's outcome.
Cable Service Providers: You Have a New Game to Play. And You Have the Edge.
Learn about the big opportunities presented by low-latency and cable edge compute.
Don’t Let Your Contact Center Fall Into the Complexity Trap
Removing complexity from customer experience
Cisco Intends to Acquire CloudCherry to Enhance Cisco Contact Center Portfolio
CloudCherry will augment Cisco's contact center portfolio with advanced analytics, rich customer journey mapping, and sophisticated survey capabilities in our cloud, hosted, and on-premises solutions.
Why modern banks are (still) investing in brick-and-mortar branches
Despite the trend toward digitization and a shrinking branch footprint, the brick-and-mortar bank doesn’t seem to be disappearing anytime soon.