The Gift of Goodbye
One of the greatest gifts Cisco was able to give employee Mitali B. was the ability to to say goodbye to her father. She shares her story here.
Demystifying Artificial Intelligence’s Role in Contact Centers
AI is shaping the future of customer experiences and the contact center Artificial Intelligence (AI) is creating a lot of excitement and there are good reasons for this. According...
Finding the Sweetness in Changes
Ileana shares how big changes can often lead to some awesome new opportunities.
Our Next Step in Customer Experience
Cisco Customer Experience: an organization and approach that puts all of Cisco behind you, at every step of your technology lifecycle.
Lace up your running shoes, it’s time to work (for good!)
On April 7th, a group of Customer Experience employees and contractors will run the Milano Marathon 2019 to raise money for a nonprofit that develops and organizes free athletic programs and training for disadvantaged youths.
MWC19 Hot Topics: Cisco Customer Experience Recap
When the world’s leading Service Providers get together with the Cisco Customer Experience team, the paths to making future technologies a reality materialize.
Top 3 Cisco Customer Experience Things-to-Do at MWC19 Barcelona
MWC19 Barcelona with the theme of “Intelligent Connectivity” is right around the corner! Bookmark Cisco Customer Experience activities at the show!
Great Customer Experience, our promise to partners and customers
Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.