Customer Experience

October 28, 2020

PARTNER

Reimagining Customer Experience: Seizing Our Opportunity Together, Today

2 min read

Check out the latest updates from the Cisco Customer Experience team and see how the news coming out of Partner Summit Digital can help you grow and be more profitable.

September 29, 2020

CISCO SERVICES (CX)

Getting Back to the Human

4 min read

“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.

September 17, 2020

COLLABORATION

Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

3 min read

This month, we’re introducing enhancements to Webex Experience Management that helps businesses understand their customer journeys across all touchpoints so they can make improvements resulting in higher customer satisfaction and lower churn.