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Scott Lantis

Marketing Manger Global Industries

Scott Lantis is a marketing professional on Cisco’s Global Industries marketing team.

Articles

September 24, 2021

RETAIL AND HOSPITALITY

Rich messaging: the channels retailers must buy into to make their brands stand out

The rise in eCommerce driven by changes in consumer shopping behavior, has meant that retailers have increasingly turned to digital messaging channels to engage with customers.

The Future of CX for retailers: Improving CX across the entire customer journey

With consumer behavior constantly evolving, customers want their interactions with businesses to be more seamless than ever. However, the retail industry, like many others, faces challenges to create the experiences that customers expect.

NRF Converge Key Takeaways

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has taken shape and with it has come a clearer look into the new world of post pandemic retail.

Know before you go: NRF Converge

Here’s what you need to do and what you need to know regarding Cisco at NRF Retail Converge.