smart net total care

March 25, 2024

NETWORKING

Differentiated Experience with Cisco Catalyst Center and CX Services

3 min read

Discover how the latest version of Cisco Catalyst Center reduces risk by integrating with Cisco Lifecycle Services’ Success Tracks to enable predictable business outcomes by combining the best Catalyst Center telemetry, orchestration, and automation capabilities with CX expertise, intellectual capital, and analytics. Advanced features include security advisories, field notices, network bug identifiers, end-of-life notices, remote support authorization, wireless troubleshooting workflows, and more.

July 14, 2022

CISCO SERVICES (CX)

Driving IT efficiency and agility with proactive support from Cisco TAC

3 min read

If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.

Get the most from your networking, data center, servers, storage, and switching gear

2 min read

The key to getting the most out of your IT infrastructure is to have great support behind it. Find out why IDC chose Cisco as a leader for support services.

July 8, 2021

PARTNER

Drive adoption and revenue by leveraging Solution Support

2 min read

Introducing Cisco Solution Support: One single contract to consolidate all of our support services — including Smart Net Total Care for hardware support, Cisco CX Software Support, and third-party support for our Alliance Partner Products.

April 28, 2021

CISCO SERVICES (CX)

Integrated Asset Management with new Cisco APIs

3 min read

With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.

May 23, 2016

NETWORKING

Going Dutch: Cisco Aids Netherlands School in Expanding Bandwidth

1 min read

For such a basic idea, BYOD can turn into a complex issue. Network administrators at ROC Friese Poort, a school of 13,000 students in the Netherlands, were concerned that their wireless network’s capacity and performance wasn’t robust enough to handle the influx of devices on campus. Combating the inadequacies of their network was beginning to […]