smart net total care

July 14, 2022

CISCO SERVICES (CX)

Driving IT efficiency and agility with proactive support from Cisco TAC

3 min read

If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.

Get the most from your networking, data center, servers, storage, and switching gear

2 min read

The key to getting the most out of your IT infrastructure is to have great support behind it. Find out why IDC chose Cisco as a leader for support services.

July 8, 2021

PARTNER

Drive adoption and revenue by leveraging Solution Support

2 min read

Introducing Cisco Solution Support: One single contract to consolidate all of our support services — including Smart Net Total Care for hardware support, Cisco CX Software Support, and third-party support for our Alliance Partner Products.

April 28, 2021

CISCO SERVICES (CX)

Integrated Asset Management with new Cisco APIs

3 min read

With new APIs, installing the collector on your network is no longer required. Whether you use ServiceNow or your own solution, Cisco works with your single source of truth.

It’s Time to Rethink the Value of “Support”

2 min read

A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.

May 23, 2016

NETWORKING

Going Dutch: Cisco Aids Netherlands School in Expanding Bandwidth

1 min read

For such a basic idea, BYOD can turn into a complex issue. Network administrators at ROC Friese Poort, a school of 13,000 students in the Netherlands, were concerned that their wireless network’s capacity and performance wasn’t robust enough to handle the influx of devices on campus. Combating the inadequacies of their network was beginning to […]

February 22, 2016

NETWORKING

Smart Services Build a Better Business Model

5 min read

Cisco Software-Enabled Services Help Transform Network Operations Imagine that you’re a network operations director for a large company. You’re pleased that your management has invested millions of dollars in Cisco equipment to provide a world-class network on which to drive the company’s business. Now, your company is counting on you to keep it running smoothly […]