Webex Contact Center

December 6, 2020

EXECUTIVE PLATFORM

Cisco to Acquire IMImobile 

Customer expectations are on the rise and these expectations are set not just by your competition, they are set by every brand your customers interact with. The world is moving away from impersonal and sterile experiences with large companies, to more personal interactions like a conversation between friends. Think about your interactions with your best […]

August 18, 2020

COLLABORATION

Monthly Update: Turbocharge Your Contact Center with Cloud-Based Cisco Webex Contact Center

Check out this month's update on new capabilities that help organizations improve workplace collaboration, productivity, and customer experience in our Cisco Contact Center portfolio.

August 3, 2020

COLLABORATION

Cisco Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

Webex Contact Center was among the 2020 Contact Center Technology Award winners, presented by CUSTOMER Magazine this month honored for improving customer service technology and customer experience.

February 5, 2020

COLLABORATION

Introducing Webex Contact Center Enterprise [Webinar]

Hear from Cisco Contact Center GM/VP Omar Tawakol and leading industry analyst Sheila McGee-Smith about how this new offering fills the unmet market needs for cloud-based solutions for large contact centers.