Articles
Takeaways from Cisco at InsureTech Connect 2023
See what the key themes were at InsureTech Connect's 2023 conference and how Cisco is able to meet the Insurance industry's needs.
Cisco Contact Center Delivering Visibility to Improve the Banking Experience
Financial services institutions have learned that world-class customer experience requires a world-class agent experience. The evolution of digital channels and modern cross-channel customer journeys increasingly rely on the contact center. If you don’t know what’s happening, you don’t know what’s happening — and that lack of visibility is a problem.
Security in Financial Services: The Webinar
Financial services has been deemed a critical infrastructure industry therefore it needs to strengthen and maintain a secure, functioning, and resilient critical infrastructure. Hear how Cisco can help with security resilience for financial institutions to meet those demands.
The Future of Financial Services. Coffee and Conversations Podcast.
In this episode of Cisco’s Coffee and Conversations podcast, we discuss what the future holds for financial services. We will touch on hybrid work, cloud adoption, and security, as well as the state of customer experience.
Hybrid Work in the New Atlanta Office
The new Cisco Atlanta office shows how Hybrid Work can and should be done. This is a great example for financial services clients to model as they engage employees in return to office.
Optimizing the Wealth Management Onboarding Process
Learn how Cisco Webex can enhance a manual onboarding process and play a role in the digital delivery of a full range of financial services for wealth management clients. Listen to the latest research from Celent and what Cisco can do to create holistic solutions.
Securing a Resilient Financial Services Enterprise
Keeping up with cybersecurity threats in financial services has never been more important and challenging. Learn more about what you can do assess your cyber readiness and build a strategy of security resilience.
Personalization in Financial Services
As financial services become more personalized, it is critical to have the back-end systems and communication channels that help provide better customization to the end consumer.
Today’s Cyber Risk Management
The acceleration of digital during the pandemic heightened awareness of associated rapid IT changes and rising complexities in financial services making it the number one cyber security challenge. Regulatory agencies around the world responded to these increasing cyber risks with updated guidance for institutions and auditors. Making this a true partnership with vendors.