customer experience

September 22, 2020

CUSTOMER EXPERIENCE

Why SOAR Is a Compelling Proposition for Your IT Security

An emerging security operations and incident response approach, called Security Orchestration, Automation, and Response (SOAR), is rapidly gaining traction. In this article, we discuss the current state of SOAR and why it is touted as the future of IT security.

September 17, 2020

COLLABORATION

Monthly Update: Boost Your Net Promoter Scores and Workplace Collaboration with Cisco Contact Center Solutions

This month, we’re introducing enhancements to Webex Experience Management that helps businesses understand their customer journeys across all touchpoints so they can make improvements resulting in higher customer satisfaction and lower churn.

September 2, 2020

CUSTOMER EXPERIENCE

When the crowds return, we’ll be ready!

While so many large-scale events have been put on pause during 2020, what hasn’t stopped is Cisco’s efforts to continue to innovate when talking about High-Density Wi-Fi.

August 24, 2020

CUSTOMER EXPERIENCE

Reimagine what’s possible for our customers and partners at Cisco IMPACT

At Cisco IMPACT, our entire global sales team, along with our Cisco executives and business leaders, come together to learn, strategize, celebrate, and innovate. Learn how Customer Experience is at the top of Cisco’s strategy re-imagining the possibilities for our customers and partners.

August 10, 2020

PARTNER

Superior Customer Experience and Reduced Business Risk with Cisco Managed Services

Cisco Managed Detection and Response (MDR) was designed with partners in mind. Exclusively available for partner resale, you can address the needs of your existing or new customers and achieve financial rewards and incentives.

August 10, 2020

CUSTOMER EXPERIENCE

Accelerate Business Resiliency with a Custom Strategy and Roadmap

The CX offer for Business Resiliency Strategy and Roadmap accelerates adoption and speeds business resiliency while creating a safer workspace, addressing health-related requirements, and mitigating risk by leveraging experts and best practices.

July 23, 2020

CUSTOMER EXPERIENCE

In Sickness and in Health

Bill and Dorris have been married for 67 years, never spending a day apart. When illness and a global healthcare crisis separated them, Cisco stepped in to bring them back together.