cisco support

June 13, 2023

CISCO SERVICES (CX)

Machines as “Thinking” Partners

2 min read

“The Machine is only a tool after all, which can help humanity progress faster by taking some of the burdens of calculations and interpretations off its back.” –Isaac Asimov

July 14, 2022

CISCO SERVICES (CX)

Driving IT efficiency and agility with proactive support from Cisco TAC

3 min read

If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.

Cisco Support honored by J.D. Power and TSIA Certifications for providing outstanding customer service

2 min read

As an IT manager, you understand the value of quality customer service. Cisco placed as one of the industry’s top support service companies. Make sure you are leveraging our new innovations.

It’s Time to Rethink the Value of “Support”

2 min read

A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.

How is Cisco Digitally Transforming its Support?

1 min read

Customers are now demanding much more from support services, and that is leading to a change in the support landscape. Customers want unified interactions using voice, video and email that helps to increase efficiency. They are looking for near time issue resolution to reduce costs, and they want to proactively detect and mitigate issues to […]

Leave Complex Multivendor Support Issues to Cisco

1 min read

The world is complex and the pace of change is accelerating. New technologies drive innovation and growth. But what happens with that growth?

Customers Matter, Always Have, Always Will

3 min read

Happy Twelfth Birthday – Cisco Data Virtualization Customer Advisory Community Customer success matters! Advancing Cisco Data Virtualization products and services offerings and our customer’s successful deployment of them, has been the mission of the Cisco Data Virtualization Customer Advisory Community since the initial Customer Advisory Council meeting in 2004, and remains so in today’s greatly […]

January 5, 2016

NETWORKING

Ten Tips to Put Your Cisco Network on a Healthy Footing in the New Year

4 min read

“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us,” reflected Hal Borland, a renowned American author and journalist. As we enter 2016 it is pragmatism that matters most to network professionals. How can you address risks from as yet unknown threats? […]