Driving IT efficiency and agility with proactive support from Cisco TAC
If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.
The We’re Listening Blog Series: 3 Way RMA Process Speeds Up Service Contract Updates
Over the past few months, the We’re Listening blog has brought you ongoing news about updates to our RMA processes, and the improvements keep on coming. I’ve asked...
Cisco Partner Weekly Rewind – July 19, 2013
Updates to RMA process, upcoming Cisco Social Media training event, and more in this edition of Cisco Partner Weekly Rewind
The We’re Listening Blog Series: Faster Contract Updates with New RMA Front-end Swap Process
Cisco continues to listen to our customers’ feedback, and make improvements that address your biggest pain points. In a previous post, Jim Fuller, Senior Director of Technical Services focused...