Cisco Customer Success
Domino’s Uses Cisco Technology to Drive an Oustanding Digital Experience
Domino’s can now collect its customers’ pizza-purchasing habits on a common Cisco UCS platform. It amounts to a treasure trove of data that Domino’s is harnessing to improve the customer experience.
Hello Customer, We’ve Got Your Back!
According to Chuck Robbins, “At Cisco you, our customers, are our number one priority. We can only be successful if we’ve helped you be successful.” The customer experience has always been a top priority for Cisco. But over the last several quarters, Cisco Security has been hyper-focused on ensuring that our customers achieve consistent and […]
Five Ways to Increase Customer Share in the Subscription Economy
We’ve reached the midway point in 2016 and now’s the perfect time to reevaluate – or even re-think – your current growth strategy. Traditionally in our industry, business growth has been built around gaining market share: adding new logos, making more deals and fueling the sales pipeline. “Being successful in this new economy increasingly requires […]
5 Tips for Creating a Culture of Customer Success within Your Sales Organization
According to the Global Center for Digital Business Transformation, four of the top 10 incumbents within their industries will be displaced in the next five years. There’s no question that a customer loss of any kind can have a huge revenue impact on your business, and with odds like that, it’s definitely time to pay close […]