customer engagement

What SPs Need to Know About Customer Engagement for the Large Enterprise Buyer

Large enterprises are a complex beast. Merely mapping the buying process as well as the customer journey is not only complicated but also varies across different vertical segments and are...

Cisco Launches Digital Accelerator for Service Providers to Drive End to End Customer Engagement

With advances in marketing technology and the shift to a largely digital advertising landscape, we can quantify almost everything when it comes to our customer engagement efforts.

February 28, 2018

PARTNER

How Digital Engagement Drives Customer Success for a Cisco Partner

As Senior Warranty Manager for Insight, a global technology provider, Cheryl Fischer has witnessed the changes brought on by the subscription economy first hand. John Stone recently sat down with her to discuss how her organization is using Lifecycle Advantage to digitize customer engagement and increase value across its global client base.

February 11, 2016

ANALYTICS & AUTOMATION

Customers Matter, Always Have, Always Will

Happy Twelfth Birthday – Cisco Data Virtualization Customer Advisory Community Customer success matters! Advancing Cisco Data Virtualization products and services offerings and our customer’s successful deployment of them, has been the mission of the Cisco Data Virtualization Customer Advisory Community since the initial Customer Advisory Council meeting in 2004, and remains so in today’s greatly […]

October 22, 2015

DIGITAL AND SOCIAL

Twitter Polls Are Coming!

You may have heard the news coming in from Twitter this week… Cisco Data Center, @CiscoDC, received the opportunity to be one of the first Twitter handles to have the polling enabled on to our account. (Yes, we do feel special too). Here at Cisco, we are excited to test the feature so we conducted our first poll […]