Cisco Blogs / Tom Berghoff
Tom Berghoff
Senior Vice President, Global TAC and TS Product Management
Technical Services
Tom has over 30 years’ experience in high-tech professional and technical services. Having been with Cisco for 10 years, he currently leads Cisco’s Global Technical Assistance Center (TAC) and Technical Services Portfolio. His team supports one of – if not the – largest global customer install base and leads the industry in awards and technical certifications. Tom is known within Cisco as a tireless advocate of the customer experience.
Articles
It’s Time to Rethink the Value of “Support”
2 min read
A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.
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