Cisco CX Cloud

December 20, 2022

CUSTOMER EXPERIENCE

“Walking the Walk” — The Journey to a Customer-Driven CX Cloud

“Talking the talk” is important, but “walking the walk” is what sets you apart. CX Cloud, Cisco’s cloud-based digital network management platform, is based on the idea that our customers should drive its evolution. For two years, we’ve built teams, strategies and plans around this customer-driven vision, including the CX Cloud Beta Program.

December 15, 2022

CUSTOMER EXPERIENCE

Cisco CX rocks the house at Cisco Live

What an incredible week we had in Cisco Live Melbourne 2022, filled with energy, enthusiasm, and fun! Discover the 3 CX strategies that get you to your business outcomes faster, plus the 3 things you should know about me and how I am ALL IN.

November 7, 2022

NETWORKING

Check Out Cisco CX Cloud – Cisco DNA Center Joint Capabilities

Cisco CX and the Cisco DNA Center enterprise engineering team have developed a joint solution for Cisco’s customers and partners that emphasizes ease of use, simplified product adoption, and faster time to value for differentiated customer experiences.

September 28, 2022

CUSTOMER EXPERIENCE

Exciting Times Ahead

Cisco is bringing back its flagship Cisco Connect events to many regions worldwide to help our customers and partners capitalize on these exciting opportunities.

How to optimize hybrid cloud resources in an unpredictable, always-on digital world

Today's always-on digital world is driving the need for more digital infrastructure platforms and digital transformation. This is key to providing exceptional customer experiences, scaling growth, and remaining competitive. Conscia, a major European IT specialist in networking, cybersecurity, and cloud, is leading the way for businesses that are transforming their infrastructures to meet this challenge.

May 19, 2022

DEVELOPER

Pondering Automation: Let’s Make Some BCS Magic!

Learn how to build amazing Atomics for an API in SecureX Orchestration, workflows geared towards the BCS Operational Insights API, and how to map Python code to SXO workflows.

April 7, 2022

NETWORKING

Transforming Customer Experience with Cisco AI Chatbots

The Cisco Networking Bot (cnBOT)  is designed to empower internal support personnel, customers, guests, and partners by providing digitized Cisco product information in an intuitive way.

October 18, 2021

EXECUTIVE PLATFORM

Cisco IT accelerates its transformation with CX Cloud

Cisco IT uses CX Cloud as our secure, single source of truth that enables full visibility of our 100,000-plus IT assets. It combines Cisco expertise and best practices with telemetry, AI-/ML-driven insights, use cases, and contextual learning.