cisco support

January 5, 2016

NETWORKING

Ten Tips to Put Your Cisco Network on a Healthy Footing in the New Year

4 min read

“Year’s end is neither an end nor a beginning but a going on, with all the wisdom that experience can instill in us,” reflected Hal Borland, a renowned American author and journalist. As we enter 2016 it is pragmatism that matters most to network professionals. How can you address risks from as yet unknown threats? […]

April 28, 2015

NETWORKING

Bringing Up a New Branch Site the Easy Way with Prime Infrastructure – Part 5

2 min read

Last week, I concentrated on how to use Cisco Prime Infrastructure to do troubleshooting for your network. Today, as the 5th and final post of my 5-part blog series, I’ll look at how to maintain network health for your branch site users with Prime. As a quick recap, here’s my blog series on how to […]

September 30, 2014

PERSPECTIVES

Nothing to See Here: A Look at Recent “Invisible Changes” to the Cisco Support Site

4 min read

In the past few years, we’ve seen customer satisfaction with the Cisco Technical Support site experience steadily increase, yet we also hear customers and partners say that they don’t notice many differences in the site itself. Is that a happy coincidence? As users, are we just more likely to notice what’s broken, and not what’s […]