TAC

4 min read

With a dozen CX demos available to you at this year’s Cisco Live EMEA, let’s get you ready to explore and start accelerating your business outcomes.

3 min read

Technical Intern Tanishq M. went from a small-town student to a capable, confident team member. Here are the six ways he grew during his Cisco internship.

2 min read

“The Machine is only a tool after all, which can help humanity progress faster by taking some of the burdens of calculations and interpretations off its back.” –Isaac Asimov

2 min read

Cisco Support Services’ TAC is on a quest to improve self-service offerings, make information easier to find, and help you resolve issues without opening a case. To achieve this goal, we have refactored and remodeled the oldest but most heavily used type of intellectual capital: Documentation. 

4 min read

“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.

3 min read

One of the greatest gifts Cisco was able to give employee Mitali B. was the ability to to say goodbye to her father. She shares her story here.

1 min read

We went behind the scenes at the Cisco Customer Experience Center in Krakow Poland to talk to Technical Assistance Center (TAC) engineers about what makes TAC different.

2 min read

Are you ready to hone your IT super powers? Meet the Technical Services team at Cisco Live Cancun to keep your networks humming by building on product support with the new high-value services.

4 min read

Last week, Cisco’s Research Triangle Park (RTP), NC and San Jose, CA campuses hosted 60 students for the CyberCamp Summer Camp 2016 – a special cybersecurity camp sponsored by CyberPatriot, the Air Force Association’s national youth cyber education program. In its second year, CyberCamp aims to inspire local students towards education and careers in cybersecurity […]