#innovation

March 30, 2021

CUSTOMER EXPERIENCE

It’s Time to Reimagine IT for Agility, Growth, and Innovation

For more than a year now, organizations have been under relentless pressure to recover, transform, and grow. Even the most digitally savvy CIOs have faced daunting IT challenges, from non-stop cyberattacks and an intensifying skills gap to legacy IT challenges hampering transformation efforts. Learn how Cisco Business Critical Services is helping organizations reimagine IT.

January 21, 2021

PARTNER

Brave Innovators Solve Real World Problems

In 2020, our NTT and Cisco employees participated in a global Hackfest with one sole purpose: to create a more sustainable future using innovative solutions that solve the world’s toughest problems. Here are the winning ideas.

October 12, 2020

COLLABORATION

Collaboration in the Age of AI: How Cisco is Pioneering the Use of AI and Emerging Technology Within Collaboration

See the rich history of how Webex has pioneered the use of artificial intelligence and machine learning to bring frictionless and instant connections to your collaboration experience.

September 29, 2020

CUSTOMER EXPERIENCE

Getting Back to the Human

“My biggest New Year’s resolution is getting back to the human.” What began as a personal resolution became a business imperative for my entire team during the pandemic.

September 17, 2020

INNOVATION

Creating Intelligent Customer Experiences: A Conversation with Kustomer and ActionIQ

Artificial intelligence (AI) is rapidly transforming contact center communication. We’re tackling the challenges confronting today’s rapidly changing contact centers and highlighting the trends that are reshaping the industry.

July 23, 2020

INNOVATION

Making the impossible “possible” with the Innovate Everywhere Challenge

Managing the Innovate Everywhere Challenge (IEC) is passion at its best! Read about my “aha moments” and insights as we celebrate the 5th year anniversary of IEC.

June 29, 2020

EXECUTIVE PLATFORM

Reimagining business for the 21st century: A discussion

Crucial business lessons amidst a global crisis with The Economist Events and a dozen executives from across EMEAR.

June 25, 2020

INNOVATION

Cheers to the 5th anniversary of the Innovate Everywhere Challenge

True innovation is always an emotional roller-coaster and running global innovation programs certainly feels the same. Check out key insights and lessons learned from Cisco’s largest employee competition.