AI Collaboration Is Anything but Artificial
Let’s continue the journey I started in my first blog about Cisco, AI, and automation. In it, I focused on our zero-touch RMA notification tool. Now we’ll explore Webex Chat Assistant, our AI-based conversational tool.
Put Cisco Technical Assistance Center (TAC) on your Operations Team
Intersight customers see at least a 45-minute reduction in time spent per incident using connected TAC. You can speed up issue resolution, free more time, and ensure your IT infrastructure is running smoothly by activating your free connected TAC in Cisco Intersight.
Driving IT efficiency and agility with proactive support from Cisco TAC
If your goal is to get your IT team out of the maintenance business, Cisco Communities and the Technical Assistance Center (TAC) can help.
Cisco Support honored by J.D. Power and TSIA Certifications for providing outstanding customer service
As an IT manager, you understand the value of quality customer service. Cisco placed as one of the industry’s top support service companies. Make sure you are leveraging our new innovations.
How to easily collect Cisco MDS 9000 log files
Troubleshooting MDS 9000 fabrics starts from collecting tech-support files and contacting the Cisco TAC. What is the suggested approach for doing so?
Care and Quality When it Matters Most: IT preparedness for COVID-19
At Cisco, we have asked thousands of our employees around the world to work from home. Most of them came to the office every day. Other companies have also taken this step, and many more will do so soon.
One woman’s career journey from student to cybersecurity professional
Samantha faced sexism at school but it didn't slow her down in pursuing the technical job of her dreams.
Cisco Intersight: AI-Driven Proactive Support
The Cisco Customer Experience organization works closely with the Intersight engineering team to ensure customers have seamless access to Cisco’s unparalleled device knowledge. This allows Cisco Intersight to deliver a...