digital business transformation

2 min read

I recently spoke with a select group of Cox Communications’ customers. The audience consisted of CXOs in gaming, healthcare, education, and the public sector. I was impressed with the dedication and commitment they showed to urgently solving the very difficult challenges of thriving in a world of digital disruption. Here are the top three insights […]

2 min read

What is data science? Is it just another buzz word for applied statistics? Some statisticians certainly think so. I believe data science is much more than that. Think transformation. Think about how connecting theory to actual data can enable better business decision-making that directly impacts company growth. Transformative, indeed! The time is now, (really, it […]

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To be an enabler for digital transformation, the infrastructure needs to be simple, agile and reliable.

4 min read

Your company and Cisco are similar. Surprised? You might be surprised to know how similar. Just as within your organization, digital is transforming our business as well.

1 min read

Customers are now demanding much more from support services, and that is leading to a change in the support landscape. Customers want unified interactions using voice, video and email that helps to increase efficiency. They are looking for near time issue resolution to reduce costs, and they want to proactively detect and mitigate issues to […]

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We see the pattern all the time. An innovation launches a trend. The trend coins a phrase. The phrase becomes a top-of-mind topic, prompting lively boardroom discussions. Generally, everyone agrees why the topic is important, but the practical aspects—the what and the how—sometimes lack clarity.  The increasingly urgent buzz around digital transformation fits the pattern. […]

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The Toronto Innovation Centre answers the question on everyone’s mind: What is innovation and how can your organization make it happen in today’s digital world?

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Digital transformation, digital business, digitization, digital disruption. There are countless ways to phrase it, but it boils down to this. When digital technologies enable new business models, that’s digital transformation. Digital factory initiatives are generating incredible business outcomes, and at the core there’s a common denominator—a digital-ready infrastructure. Manufacturers’ Distinct Take on Digital Transformation In […]

1 min read

Digital transformation is creating new business models, new customer experiences and improving workforce experience. It is changing the way we work, live and play.