With over 25 years of experience with Cisco, Chris is now responsible for ensuring exceptional results and the ongoing evolution of Cisco’s industry-leading Technical Assistance Centre (TAC). As an influential innovator, he leads a global team that develops disruptive new concepts relating to customer value, productivity, efficiency, and service delivery quality. Chris also has a passion for talent development and mentoring, speaking at industry events, and championing for diversity and inclusion in the workforce. In his free time, Chris enjoys playing tennis player and is a keen musician.