technical services

November 26, 2018

CUSTOMER EXPERIENCE

Inside TAC: talent, culture and innovation

We went behind the scenes at the Cisco Customer Experience Center in Krakow Poland to talk to Technical Assistance Center (TAC) engineers about what makes TAC different.

March 7, 2018

PERSPECTIVES

The Trends Are In: Cisco’s 2018 Cybersecurity Report

Cisco's 2018 Annual Cybersecurity Report provides insights on the latest security trends and threats. From integrated solutions to data protection and privacy, we're with you every step of the way.

February 21, 2018

CUSTOMER EXPERIENCE

3 ways to overcome challenges of digital transformation: Q&A with Chris Stiles

Digital transformation drives huge business benefits, but also increases IT complexity. This Q&A highlights the obstacles facing IT and recommendations to address them.

January 22, 2018

PERSPECTIVES

Commitment to Cisco Customers Means Taking Data Privacy Seriously

In the “old days,” security and data protection responsibilities generally rested solely within organizations’ IT teams. Today, nearly 17,000 devices are added to the Internet every minute, expanding the number of targets attackers can exploit to steal valuable data. Now, in addition to IT teams, business leaders and governments around the globe must dive deep […]

January 22, 2018

CUSTOMER EXPERIENCE

8 “Don’t Miss” Services Things-To-Do at Cisco Live Barcelona 2018

Heading to Cisco Live Barcelona, the place where IT superheroes unite? It’s time to plan how to get the most out of the event.

December 19, 2017

CUSTOMER EXPERIENCE

Cisco Achieves 31st TSIA STAR Recognition and 11th J.D. Power Certification

Cisco Services continues to offer innovative services across the IT lifecycle that meet the needs of their customers’ businesses and help them stay ahead of the pace of change.

December 6, 2017

PERSPECTIVES

We’re Listening Blog: Road Trip to a Better Customer Experience

What’s more important, the destination or the journey? If you have time and energy for meandering, then by all means throw out the map and take the road less traveled. But, if you’re a customer seeking help, arriving at an end point quickly and easily is your ultimate goal. While no journey is ever completely […]

November 13, 2017

TECHWISETV

Business Critical and High Value Services on TechWiseTV

There's been a lot of talk about the new service offerings Cisco recently announced and Robb and I are here to help you separate the signal from the noise....