Transforming the Employee Experience: Knocking Down the Barriers to Success
People are our single greatest asset at Cisco. Creating a world-class employee experience is crucial because it helps us attract and retain exceptional people and give them what they need...
5 Reasons Why Customers Swear by Support Services
If you’re on the fence about whether to purchase (or renew) Cisco Support Services, I’ve got a story for you. I recently met with a group of...
It’s Time to Rethink the Value of “Support”
A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.
#CiscoChampion Radio S1|Ep 34 Tech Support App
#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking with Cisco Engineer Dave Dube, about the Cisco Technical Support mobile app. Amy Lewis (@CommsNinja) moderates and Stephen Rodriguez and James Bowling are this week’s Cisco Champion guest hosts. Listen to the Podcast. Learn about the Cisco Champions Program HERE. See a list […]
The We’re Listening Blog Series: Taking Action – The Power of Mobile
Here at Cisco, we take customer listening seriously. From the Global Annual Customer Satisfaction Survey to customer advisory boards to social media monitoring – and other avenues – we are...