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tech support

It’s Time to Rethink the Value of “Support”

2 min read

A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.

October 6, 2014

PERSPECTIVES

#CiscoChampion Radio S1|Ep 34 Tech Support App

1 min read

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking with Cisco Engineer Dave Dube, about the Cisco Technical Support mobile app. Amy Lewis (@CommsNinja) moderates and Stephen Rodriguez and James Bowling are this week’s Cisco Champion guest hosts. Listen to the Podcast. Learn about the Cisco Champions Program HERE. See a list […]

May 9, 2014

PERSPECTIVES

The We’re Listening Blog Series: Taking Action – The Power of Mobile

2 min read

Here at Cisco, we take customer listening seriously. From the Global Annual Customer Satisfaction Survey to customer advisory boards to social media monitoring – and other avenues – we are...