tech support

People are our single greatest asset at Cisco. Creating a world-class employee experience is crucial because it helps us attract and retain exceptional people and give them what they need...

If you’re on the fence about whether to purchase (or renew) Cisco Support Services, I’ve got a story for you. I recently met with a group of...

A company with $2 Billion in annual revenue and 20,000 users maintains their network with less effort, resulting in 120% ROI. How? Automated capabilities manage your infrastructure in three ways.

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re talking with Cisco Engineer Dave Dube, about the Cisco Technical Support mobile app. Amy Lewis (@CommsNinja) moderates and Stephen Rodriguez and James Bowling are this week’s Cisco Champion guest hosts. Listen to the Podcast. Learn about the Cisco Champions Program HERE. See a list […]

Here at Cisco, we take customer listening seriously. From the Global Annual Customer Satisfaction Survey to customer advisory boards to social media monitoring – and other avenues – we are...