Cisco Business Critical Services improves customer experience and reduces costs for OTE Group with automation strategy
Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.
Celebrating our 2023 EMEA Cisco Customer Experience Heroes
At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.
Don’t Let a Skills Shortage Derail Your Digital Transformation Journey
Digital capabilities have become critical strategic assets. Explore why skills gaps can put organizations at risk, and how Cisco Business Critical Services can help to bridge those gaps.
Pondering Automation: Let’s Make Some BCS Magic!
Learn how to build amazing Atomics for an API in SecureX Orchestration, workflows geared towards the BCS Operational Insights API, and how to map Python code to SXO workflows.
Transform Customer Experiences and Network Efficiencies with NetOps Automation
Automating NetOps can help organizations address massive shifts toward digital transformation, managing multi-vendor and hybrid infrastructure and service request queues.
How to Leverage Proactive Cybersecurity to Drive Growth in Today’s Hybrid World
A recent study showed that those who outperformed their peers by as much as $700 million annually made cybersecurity the foundation of their growth strategy. See what steps you can take today to proactively secure digital experiences of tomorrow.
Public Sector: Five Steps to Accelerate Digital Transformation Towards eGovernment
There is increasing pressure on the public sector to advance the transition to digital government. Here are five key accelerators that Government IT leaders can leverage to accelerate digital transformation towards the vision of full eGovernment.
5 Key Challenges that can Make or Break Your Financial Services IT Initiatives in 2022
Financial services growth stems from users capitalizing on an emerging digital economy. That demand brings security threats, new regulations, and increased expectations. We have identified five key challenges that financial services IT must overcome this year to realize their growth expectations.