technical services

October 19, 2017

CUSTOMER EXPERIENCE

That was Then, This is Now: Cisco High-Value Services

Introducing next generation technical services that build on Cisco industry-leading product support to deliver more proactive and prescriptive service options at the software, solution, and network level.

September 28, 2017

GOVERNMENT

IT Services Can Ensure Your Investment Isn’t Wasted

As technology becomes more sophisticated, it becomes increasingly easy to overlook the full range of capabilities that it offers. This is a problem for all organizations, but federal agencies operating under tight budgets and accountable to the White House may be especially sensitive to it. 

September 20, 2017

CUSTOMER EXPERIENCE

Cisco Services Breaks the Record…Again!

Cisco Services celebrates its 11th consecutive year of earning the J.D. Power Certification in Technical Services and Support, an accomplishment no other company, in any industry, has ever achieved.

September 20, 2017

PERSPECTIVES

Cisco Services Surveys: From Good to Great

As consumers, we’ve all likely experienced frustrating attempts from businesses to capture our feedback. Receiving surveys that are too long, unrelated to the transaction, or sent to us again and again is a big turn off. These are not effective surveys and not only do they annoy us, but they likely deliver poor quality insights. […]